Privacy Policy

Introduction

This Privacy Policy (“Policy”) describes the way we collect and use your Information (as defined below) and informs you of your choices in relation to your Information. In this Policy, “Vaessen Design”, “we” or “us” refers to Vaessen Design, a company registered in the Netherlands; our Netherlands business ID number is --------. We are the data controller under the applicable privacy laws.

For the purpose of this Privacy Policy, “Information” means any information relating to an identified or identifiable individual. When you use our mobile games, you accept our rules and policies which describe how we handle your Information, and you understand we collect, process, use and store your Information as described in this Policy. If you do not agree with this Policy, you must not play our Games. If you change your mind in the future, you must stop playing our Games and you may exercise your rights in relation to your Information as set out in this Policy.

The Information We Collect

Information you may provide us such as:

• Contact Information (such as name and email address) if you contact us for support.
• Other Information you choose to give us (such as to identify a lost account).

Information we collect automatically or that is generated about you when you play our Games:

• Information regarding your use of the game: such as data about your use of the game, for example, game progress, game actions and gameplay data.
• Identifiers: your IP address.

Information we receive from third parties:

• Information collected from our advertising partner Google AdMob: device ID and information on your interactions with advertising shown in our game.
• Information regarding confirmation of payment from the Google App Store when you purchase boosters, coins or bundles in our games we receive confirmation of your purchases from Google Play. The purchase confirmation includes your device ID, confirmation number and details of the boosters, coins or bundles that you purchased.

How We Use Your Personal Information

• Provide you with the Games: To perform our contractual obligation towards you to allow you to play the Games, we process necessary Information including Information you provide to us when playing the Games, identifiers, information you generate and display when playing the Games, information regarding your use of the Games and information regarding your in Game purchases.
• Improve the Games: It is in our legitimate interests to improve our Games for our players. We analyze game play data from all players to balance game difficulty.
• Provide you with support and to respond to your requests or complaints: If you reach out to us for support, we will use your Information to open a support ticket, respond to your emails and resolve your queries and complaints and to facilitate support (e.g. retrieval of Game level).
• Prevent fraud, enforce our terms and to comply with our legal obligations: It is in our legitimate interest to protect our interests and to keep the Games and their social features safe and fair by (1) analyzing and monitoring Game use to detect fraud or any other user behavior which prejudices the integrity of our Games, (2) taking steps to remedy such fraud and behavior and (3) enforcing our terms and policies.

Who We Share Your Information With

We share your Information with selected third parties, including:

• A cloud service provider who we rely on for data storage, which is Google Cloud, with data storage located in United States.
• Google Play Store maintains a record of purchases.
• Law enforcement agencies, public authorities or other judicial bodies and organizations.
• Change of corporate ownership.

Where We Process Your Information

Our service is global by nature and your Information can be collected from players anywhere in the world. Currently your Information is processed by our employees and service providers in the European Economic Area (“EEA”), and the USA.

Your Rights

If you are based in the EEA, Switzerland or are a legal resident of California in the United States, you have certain rights in relation to your Information.

EEA and Switzerland

• Access: You have the right to access Information, and to receive an explanation of how we use it and who we share it with.
• Erasure: If you would like us to erase your Information, please contact us at support@vaessendesign.nl.
• Objection and withdrawal of consent: You may have the right to withdraw your consent or object to our processing of your Information.
• Correction: You have the right to correct any Information held about you that is inaccurate.
• Restriction: You have a right in certain circumstances to stop us processing Information other than for storage purposes.
• Portability: You have the right to receive a copy of Information we process.

How Do We Protect Your Information

• Security Safeguards: We are continuously developing and implementing organizational, technical and physical security measures to protect your Information.
• Retention: We retain your Information for as long as needed to provide you the Games and up to three (3) years from the date on which you stop interacting with the Games.

Contact & Complaints

We welcome questions, comments and requests regarding this Policy. These should be addressed to support@vaessendesign.nl.

Changes

Any updates or changes to this Policy will be published here. If there are any significant changes, we will notify you through the Website and in Game.

Addendum 1 – California Privacy Rights

The terms of this Addendum apply to residents of California under the California Consumer Privacy Act (“CCPA”) and related applicable laws.